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Lisbon International Airport, 예약

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      전세계영업소찾기 PORTUGAL: PORTUGAL MAINLAND Lisbon International Airport
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      Lisbon International Airport [LIS]

      • 주소:
      • Aeroporto De Portela Lisboa
        Lisbon
      • 연락처:
      • 351 21 8435550
      • 위치 구분:
      • Airport
      • 영업 시간:
      • 월~일 06:00~23:59
      • 휴무일 운영안내:
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      • Can I pick up the vehicle from one rental location and return it to another? Yes, some rental locations let you collect the vehicle and any optional extras from one rental location and return them to another. How much is the One-Way fee? The price depends on the rental location. If you want to pick up the vehicle and return it to a different location in the same country, you can expect it to be 18.45 EUR and 123.00 EUR. If you want to pick up the vehicle in one country and drop it off in another country, you can expect it to be between 430.50 EUR and 5 535.00 EUR. How do I get a One-Way rental? You can request a one-way rental when you book or you can ask for it when you get to the rental location. If you asked for a one-way rental when you booked, the fee will be included in your rental price. How much will it cost if I did not request a One-Way rental but return the vehicle to a different location? You will be charged a one-way fee at the pay at location prices available on the day you return the vehicle. MANDATORY E-TOLL SERVICE I'm intending to drive along toll roads; do you provide this device? Yes, since 8TH January 2023, all rent-a-car vehicles must be equipped with the E-Toll device, which lets you drive though tolls without needing to stop and pay. Is this service mandatory for Customers? Yes, since 8th January 2023, according to Decree-law no. 84-C/2022, from the 9th December, when renting a vehicle, customers must automatically adhere to Avis toll payment service (e-toll). Thus, the customer is obliged, by law, to adhere to this service, not being allowed to use his/her own device. How much is E-Toll? For the provision of the e-toll service, and provided that its use is confirmed, the amount of EUR 1.69 + VAT (EUR 2.07) will be due by the customer per rental day, a maximum of EUR 16 .90 + VAT (EUR 20.70) per rental contract. If the e-toll device is damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost 30.75 EUR on top of the hire fee. Please note: this service and any toll charges you incur will be invoiced to you after the vehicle is returned to us. You can expect to receive your invoice around 30 days after you've returned the vehicle.
      • Minimum driver age restrictions When you book, you'll be told if there are any minimum age restrictions for the vehicle you request. If you're not sure, please check your booking confirmation email or call our Reservations Team. In Portugal Mainland and Madeira, you need to be at least 21 years old to hire and drive most of our vehicles. In The Azores, you need to be at least 20 years old to hire and drive most of our vehicles. Young driver surcharge If you or any of your drivers are renting in Portugal Mainland or Madeira, and are under 25 when you pick up the vehicle, you will each have to pay a young driver surcharge and is likely to be EUR 10.15 or 10.07 per day, respectively. The cost of a young driver surcharge will be built into the price confirmed at booking stage. If you add an additional young driver onto the rental at pick up, you may be charged a young additional driver surcharge (you will be asked to agree to this) and is likely to be EUR 12.30 or 12.20 per day, respectively per day. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get cover for the duration of the rental up to 30 days. If you or any of your drivers are renting in The Azores, and are under 23 when you pick up the vehicle, you will each have to pay a young driver surcharge. The cost of a young driver surcharge will be built into the price confirmed at booking stage. If you add an additional driver onto the rental at pick up, you may be charged a young driver surcharge (you will be asked to agree to this) and is likely to be EUR 2.60 per day. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get cover for the duration of the rental up to 30 days. Maximum driver age restrictions When you book, you'll be told if there are any maximum age restrictions for the vehicle you request. If you're not sure, please check your booking confirmation email or call the Reservations Team. In most cases there is no maximum driver age restriction. If you are renting with one of our affiliates listed in 1. (Rental Provider) there may be a maximum driver age set for insurance reasons.
      • Do I need to bring my driving licence with me? Yes. All drivers must bring all parts of their valid driving licence with them, please note that digital driving licences are not accepted. They must bring both their driving licence and either an international driving licence or an official English translation, by a notary, of their driving licence for any of the following situations: The driving licence was issued in a non-European country The driving licence was issued in a non-Roman alphabet like Arabic, Greek, Russian, Hebrew or Japanese. We do not accept digital driving licenses. Is there a minimum length I must have held my licence for? Yes. All drivers must have held their licences for at least 1 year. If a licence does not show the driver has held it for the minimum period, then they must provide evidence, such as one of the following: Previous driving licences A letter from their driving licence authority stating that they have held it for this minimum period. I have unspent convictions on my licence, can I drive? Unfortunately, any driver will not be able to drive our vehicles if they have any unspent driving convictions for: careless, reckless or dangerous driving, driving or attempting to drive whilst under the influence of drink or drugs, using a vehicle uninsured against third party risks theft or unauthorised taking of a vehicle been disqualified or if they have two or more unspent convictions for offences not listed above
      • The prices we give you for optional extras when you book will generally be the price you will pay. Exchange rates or other reasons beyond our control may alter prices. Customers with disabilities I have a disability, do you offer adapted vehicles? No, regrettably, we do not currently offer specially adapted vehicles at this time. I have a disability, do you offer hand controls? No, regrettably, we do not currently offer hand controls or panoramic mirrors at this time. Popular optional extras to rent I have small children, do you offer child seats? Yes, we offer baby, infant, child and boosters seats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos. A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos. In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away. Please note: In Portugal, all children must normally use a child car seat until they’re 12 years old or 135cm tall. How much are your child seats? The fee for renting a seat will depend on where you are renting, but you can expect it to cost 11.56 EUR a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get to use the seat for the duration of your rental, up to 30 days. If the seat is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost between 20.00 EUR and 150.00 EUR on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you. I am not familiar with the area; can I rent a GPS (satellite navigation system)? Travel Companion Tablet - This provides a GPS service as well as other useful features you may need when travelling. - The fee for hiring Travel Companion Tablet for GPS is between 10.99 EUR and 14.99 EUR a day depending on features activated. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the device for the duration of your rental, up to 28 days. If the Travel Companion Tablet is damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost from 175.00 EUR on top of the hire fee. If you show the damage or loss was not in any way your fault or due to negligence, we will refund this cost to you. Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are. If you plan to travel outside of the Portugal you should check to see whether you can use our GPS as it will give you speed information. Do you offer an audio tour guide service on your GPS? No, unfortunately we do not offer an audio tour guide service at this time. I want to be able to access the internet anywhere I go, do you offer a solution?Travel Companion Tablet - This provides a GPS service as well as other useful features you may need when travelling. - The fee for hiring Travel Companion Tablet for GPS is between 10.99 EUR and 14.99 EUR a day depending on features activated. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the device for the duration of your rental, up to 28 days. If the Travel Companion Tablet is damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost from 175.00 EUR on top of the hire fee. If you show the damage or loss was not in any way your fault or due to negligence, we will refund this cost to you. Please note: In many countries, including Portugal, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you are driving in. I am intending to drive along toll roads; do you offer a device to make this quicker and easier for me? Yes, some rental locations offer E-Toll in selected vehicles. An E-Toll device lets you drive though tolls without needing to stop and pay. How much is E-Toll? The fee for the e-toll device depends on where you are renting but you can expect it to be 1.89 EUR a day you have it activated. You activate it by opening the box attached to your windscreen. If the e-toll device is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost from around 30.75 EURon top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you. Please note: this service and any toll charges you incur will be invoiced to you after the vehicle is returned to us. You can expect to receive your invoice around 30 days after you’ve returned the vehicle. Winter equipment to rent I am concerned about the road conditions, do you offer all-weather tyres? No, unfortunately we do not offer all weather tyres at this time. I am going skiing, do you offer snow chains? No, unfortunately we do not offer snow chains at this time. I am have brought my own skis with me, do you rent ski racks? No, unfortunately we do not offer ski racks at this time. I have left my hands-free kit behind, do you rent them? No, unfortunately we do not offer hands-free kits at this time. I am moving items, do you rent blankets? No, unfortunately we do not offer blankets at this time. I am moving items, do you rent trolleys? No, unfortunately we do not offer trolleys at this time. Optional extras available to buy I have left my USB charger behind, do you sell them? Yes, you can buy a USB Charger for 11.00 EUR, but they are only available from selected rental locations. I have left my mobile charger behind, do you sell them? Yes, you can buy a Mobile Charger for 11.00 EUR with universal wall plug dual USB port and retractable iPhone 4 adaptor, but they are only available from selected rental locations. I want to charge my device in the car, do you sell car chargers? Yes, you can buy a Universal Car Charger for 11.00 EUR, but they are only available from selected rental locations. I have left my iPhone 5 cable behind, do you sell them? Yes, you can buy an iPhone 5 cable for 21.00 EUR, but they are only available from selected rental locations.
      • Returning the vehicle Unless you agreed a different refuelling option (see below), you must return the vehicle to us with the same amount of fuel it had in it when you picked it up usually a full tank as shown on the factory-installed fuel gauge or automatically logged in respect of connected cars. We recommend you fill up as close to the return location as you can on the return date and keep the receipt to show us. If you don't return the vehicle with the same amount of fuel it had in it when you picked it up and you can't show us a receipt for fuel we will charge you the fuel price and the service surcharge. Refuelling options Fuel Up Front - this option allows you to pay for a full tank of fuel, based on the manufacturer's stated fuel tank capacity of your vehicle plus our costs of refuelling the vehicle for you. Then you just return the vehicle with whatever's left in the tank (even if it is virtually empty) so long as the engine still runs. This is charged at the average fuel price at the start of your rental period as stated on the EU fuel index at http://energy.ec.europa.eu/data-and-analysis_en This is only available where you have added it as an option at booking stage or asked to add it to your rental prior to you collecting the vehicle. If you have added this option, the cost will be on your Rental Agreement Form. However, you don't get a refund for any fuel you don't use. EZ Fuel - If you have travelled less than 120km and don't have time to fill up the tank or can't show us receipt for fuel, you will be charged the EZ fuel fee to cover this. This will be charged as a fixed fee of EUR 17.22. Pay on Return - If you are renting a "connected car", you will be required to pay for fuel so as to ensure that the vehicle has the same amount as when you collected it (this is automatically logged and is calculated to the nearest litre). If you are renting any other traditional fuel or hybrid vehicle, you will be required to pay for fuel so as to ensure that the vehicle has the same amount as when you collected it based on the factory-installed fuel gauge rounded down to the nearest eighth (1/8) of a tank (costs are based on the manufacturer's stated fuel tank capacity). We charge the average fuel price as stated on the EU fuel index at http://ec.europe.eu/energy/observatory/oil/bulletin_en.htm at the end of the rental period. The price per litre will be stated on your rental agreement plus a refuelling fee. The refuelling fee is: Portugal Mainland; EUR 22.14 Madeira: EUR 21.96 The Azores: EUR 18.31 If you don't use the correct fuel type and we need to clean the tank ,we will charge you EUR 265.58 in Portugal Mainland and EUR 263.42 in Madeira. Electric Vehicles We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the Pay on Return rate. the amounts charged are set out below: Battery Charge Fixed cost (inclusive of VAT) If you return the electric vehicle with 70% or more battery charge. No Cost If you return the electric vehicle with between 11%-69% battery charge. EUR 20.69 If you return the electric vehicle with 10% or less battery charge EUR 36.20
      • What payment cards do you accept? We accept: American Express (excluding American Express Travellers Cheque cards) Diners cards Discover cards Visa credit cards Visa debit cards MasterCard credit cards MasterCard debit cards Avis-issued charge cards We do not accept Maestro cards, Cirrus cards, JCB cards, any pre-paid cards, even if they carry the Visa or MasterCard logo or any other cards not listed above. We do not accept Digital Payment Cards. Can I pay by cash? In some locations we do accept cash, but we will need to carry out additional identity, security, driving licence and credit checks and will need to see proof of address. What happens if I am late in making payment? If you are late in paying us, interest will be calculated at 7.05% per year above the base lending rate of Direccao Geral do Tesouro from time to time. How much is the pre-authorisation? The amount of the pre-authorisation taken on pick-up of the rental vehicle is calculated as follows: (The vehicle rental price* + EUR 200 MINUS (Any sum you have already paid when making a "Pay Now" booking) * The "vehicle rental price" includes the vehicle rental cost and all optional extras you've requested, calculated at the start of the rental based on the intended length of the rental. For the avoidance of any doubt, any "Pay at Location" amount you owe in relation to the vehicle rental (including any optional extras) will be included as part of the pre-authorisation and will be charged to you at the end of the rental (using the card provided for the purposes of the pre-authorisation, unless agreed otherwise). ** If you buy our "Fuel Up Front" product, we will reduce the EUR 200 (or if applicable, the equivalent amount in your local currency) by the amount we charge you for the "Fuel Up Front" product The EUR 200 (or if applicable, the equivalent amount in your local currency) is included as part of the pre-authorisation in case we have to charge you at the end of the rental for any of the following: i. costs to refuel the vehicle (where relevant); ii. additional rental charges in circumstances where you fail to return the vehicle or any optional extras at the end of the agreed rental period (or to the agreed return location); iii. any additional charges or fines you incur relating to your use of the vehicle (which we have been notified of prior to you returning the vehicle, which will include, for example, charges relating to traffic violations); and/or iv. costs incurred as a result of exceeding any relevant mileage restrictions. Where the pre-authorisation we take does not cover the charges you incur, we will request you make a further payment for the additional amounts owed. Special CID Requirements: Mercedes (Car groups D, H, J and H) & Cargo Vans (Car groups C, D, F, G, H & I) and BMW, Jaguar (car group M). Any car group that contains a Mercedes must present 2 Avis-honored charge cards. Authorization of the estimated rental charges will be obtained on both cards at the time of rental.
      • Public liability insurance is in accordance with the insurance laws of the country. Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance. Information not available at this time, please check at time of rental. Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.
      • If you rent a vehicle from Portugal Mainland, and unless we agree otherwise, you are only allowed to use the vehicle in Austria Andorra Belgium Switzerland Gibraltar Germany Denmark France Finland Liechtenstein Italy Luxembourg The Netherlands Spain San Marino On the condition of paying the cross-border fee set out below when you cross the borders of Portugal (as defined above) into one or more of the permitted countries, your rental will be subject to a cross border fee of EUR 6.10 per day up to a maximum of 5 days. The cross-border fee will apply only once for the duration of your rental, no matter how many times you cross borders between permitted countries. Any country not listed as a permitted country is an unpermitted country. Rentals that start in Portugal (as defined above) cannot be taken into an unpermitted country unless we expressly agree otherwise beforehand. If it has come to our knowledge, at any time, that your rental vehicle has been taken into an unpermitted country without our prior agreement, we may, at our discretion, apply a fee and void your selected optional extras where there is a claim (such as roadside assistance) that takes place in an unpermitted country. Please note vehicles are not authorised to be driven on any islands of the above countries. To the autonomous cities of Ceuta and Melilla On any kind of boat, train, or plane You are not allowed to use vehicles rented in The Azores or Madeira in any other country, you may only use the vehicle within renting market. Please note that if you are permitted to take the vehicle outside of Portugal it is your responsibility to make sure you comply with legal requirements applicable in the relevant country/countries you travel in.
      • Damage Waiver In most cases, Damage Waiver is provided with the vehicle as standard. If it is included, it will be stated on your Rental Agreement Form (and in your booking confirmation). Damage Waiver reduces the amount you pay for each clearly separate incident of damage if the vehicle is damaged (or the amount you pay to replace any keys, accessories or vehicle documents that are lost, stolen or damaged). The amount you pay for each clearly separate incident of damage will be the lower of a) the applicable cost payable under the Theft, Loss, and Damages Policy; or b) the excess stated on your Rental Agreement Form. Normally between EUR 16.10 and EUR 29.15 per day. (if not included as standard). Super Damage Waiver (SCDW) An excess reduction product which reduces your damage waiver excess to zero (or, if higher, the amount shown on your Rental Agreement Form). Normally between EUR 27.78 and EUR 61.51 per day. Theft Protection Waiver (TP) In most cases, Theft Protection waiver is provided with the vehicle as standard. If it is included, it will be stated on your Rental Agreement Form (and in your booking confirmation). Theft Protection waiver reduces the amount you pay if the vehicle is stolen during the rental period. The amount you pay will be the lower of a) the applicable cost payable under the Theft, Loss, and Damages Policy; or b) the excess stated on your Rental Agreement Form. Normally between EUR 7.93 and EUR 15.87 per day. (if not included as standard). Personal Accident Insurance (PAI) Covers the driver of the vehicle and personal items in the vehicle in the event of an accident. It reduces the amount you have to pay in the event of an accident to zero or EUR 9.96 per day per claim. Personal Accident Insurance provides the following benefits: A maximum of EUR 100,000.00 in the event of death, loss of limbs or eyes or permanent total disability A maximum of EUR 25,000.00 towards emergency medical expenses related directly to the accident. Medical assistance and rescue costs (conditions apply) Roadside Assistance Plus Provided you are using the vehicle in a country which we have agreed to, this product provides roadside assistance without any additional costs being charged if you break down as a result of vehicle failure you have caused (this excludes lost keys). Normally between EUR 7.70 and EUR 7.76 per day, up to a maximum charge of 14 days. Windscreen Protection This protection reduces the amount you pay to zero if the windscreen is damage while you're renting the vehicle. Having windscreen protection also means you won't pay a Damage/Loss/Repair processing fee. Normally between EUR 5.31 and EUR 8.35 per day. Complete Vehicle Protection Package (includes Super Damage Waiver, Windscreen Protection and Roadside Assistance Plus) See above. Normally between EUR 48.71 and EUR 85.49 per day. Complete Protection Package (includes Super Damage Waiver, Super Personal Accident Insurance, Windscreen protection and Roadside Assistance Plus) See above. Normally between EUR 62.73 and EUR 99.51 per day.
      • Debit Cards are accepted.