Sumburgh Airport , 예약
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UNITED KINGDOM: SHETLAND ISLES
Sumburgh Airport
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Sumburgh Airport [LSI]
- 주소:
- Bolts Car Hire
Sumburgh Airport Sumburgh
- 연락처:
- 1950460777
- 위치 구분:
- Airport
- 영업 시간:
- 월~금 07:30~19:30 ; 토 08:00~14:00; 일 11:30~19:30
- 휴무일 운영안내:
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- Can I pick up the vehicle from one rental location and return it to another? Yes, some rental locations let you collect the vehicle and any optional extras from one rental location and return them to another. How much is the One Way fee? The price depends on the rental location. If you want to pick up the vehicle and return it to a different location in the same country, you can expect it to be between £20.00 and £70.00. If you want to pick up the vehicle in the UK Mainland and drop it off in another country, you can expect it to be between £700 and £4,000. How do I get a One Way rental? You can request a one-way rental when you book, or you can ask for it when you get to the rental location. If you asked for a one-way rental when you booked, the fee will be included in your rental price. How much will it cost if I did not request a One Way rental but return the vehicle to a different location? You will be charged a one-way fee at the pay at location prices available on the day you return the vehicle.
- How old do I need to be to rent a vehicle? Minimum Age = 23 for car groups A, B, C, E, G and I, minimum age - 25 for car groups D, F, H, I, J, K, L, M, N, O and P + 1 years experience. How do I know if there are minimum age restrictions on my rental? When you book, you'll be told if there are any minimum age restrictions for the vehicle you request. If you're not sure, please check your booking confirmation email - or call the reservations team. I'm under 25, do I need to pay a young driver surcharge? If you or any of your drivers are under 25 when you pick up the vehicle, you will each have to pay a young driver surcharge. The cost for this will be £40.00 per day. If you rent the vehicle for more than 10 days, you will be charged for a maximum of 10 days and get cover for the duration of your rental, up to 28 days. Are there any maximum age restrictions? Some of our locations have a maximum age restriction on their insurance policy. Anyone over the age of 75 you will need to contact us to make your booking. The maximum age limit in Jersey is 80 years old. In the Shetlands and Isle of Man the maximum age is 78. I'm over 75, do I need to provide extra information or pay a senior driver surcharge? If you or any of your drivers are over 75 on the day you return the vehicle, you will need to advise us prior to pickup up your vehicle. At some locations, we will seek approval to rent from our insurer. In Northern Ireland, for any customers that are aged 75 years and over, we would require the following: Confirmation that you drive on a regular basis; Provision of a letter from your insurance company to confirm that you have an up-to-date insurance policy, and have not had any accidents in the past 5 years; Provision of a letter from your doctor confirming that you are in good health and fit to drive; and A driving assessment carried out in terms of your Avis rental agreement by a member of our staff sitting with you in the vehicle.
- Do I need to bring my driving license with me?Yes. All drivers must bring all parts of their valid driving licence with them. They must bring both their driving licence and either an international driving licence or an official English translation, by a notary, of their driving licence if: a driving licence was issued in Europe and you are renting in a country outside Europe, a driving licence was issued in a non-European country, and you are renting outside that country. Except for customers from the following countries who can rent with their national drivers licence and passport: Argentina, Australia, Bolivia, Brazil, Canada, Colombia, Israel, Mexico, New Zealand, South Africa and United States, or a driving licence was issued in a non-roman alphabet like Arabic, Greek, Russian, Hebrew or Japanese. We do not accept digital driving licenses. What other documentation do I need to supply? If you hold a UK driving licence and are renting a car or van, you must bring a DVLA licence code with you when collecting your vehicle. Codes can be requested from https://www.gov.uk/view-driving-licence (you will be asked to submit your driving licence number, National Insurance number and home postcode), or by calling the DVLA on 0300 083 0013 (Monday to Friday 8am - 7pm, Saturday 8am - 2pm). The code (which will be valid for a maximum period of 21 days from the point it is generated) must be presented to the store and still be valid when picking up any vehicle from us. Is there a minimum length I must have held my license for? Yes. All drivers must have held their licences for at least 1 year. If a licence does not show the driver has held it for the minimum period, then they must provide evidence, such as: Previous driving licences Or a letter from their driving licence authority stating that they have held it for this minimum period. I have unspent convictions on my licence, can I drive? If any driver has any unspent driving convictions for careless, reckless or dangerous driving driving or attempting to drive whilst under the influence of drink or drugs using a vehicle uninsured against third party risks theft or unauthorized taking of a vehicle license offences accident offences failure to provide information offences racing offences been disqualified or if they have two or more unspent convictions for offences not listed above unfortunately, they will not be able to drive our vehicles.
- The prices we give you for optional extras when you book will generally be the price you will pay. Exchange rates or other reasons beyond our control may alter prices. Customers with disabilities I have a disability, do you offer adapted vehicles? Yes, specially adapted vehicles are available at some of our rental locations. Please call the Reservations team for more information. I have a disability, do you offer hand controls? Yes, we offer hand controls which are suitable if you have good use of your upper body, including hands and fingers. Hand controls include a hand-operated brake, accelerator controls, a steering ball and panoramic mirrors are also available. If you need them, they're completely free of charge. To use hand controls, you will need to book an automatic vehicle. Please give us at least 48 hours' notice if you hand controls or panoramic mirrors fitted to the vehicle. If you need them at shorter notice, please call the Reservations team. Popular optional extras to rent I have small children, do you offer child seats? Yes, we offer baby, infant, child and full backed booster seats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos. A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos. In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away. Please note: In the United Kingdom all children must normally use a child car seat until they're 12 years old or 135cm tall. How much are your child seats? The fee for renting a seat is £11.99 a day. If you rent the vehicle for more than 7 days, you'll only be charged for a maximum of 7 days and get to use the seat for the duration of your rental, up to 28 days. If the seat is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost between £60.00 and £90.00 on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you. I'm not familiar with the area; can I rent a GPS (satellite navigation system)?Travel Companion Tablet - This provides a GPS service as well as other useful features you may need when travelling. The fee for hiring Travel Companion Tablet is between £9.99 and £14.99 per day depending on features activated. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the device for the duration of your rental, up to 28 days. If the Travel Companion Tablet is damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost from £300.00 on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you. Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are. If you plan to travel outside of the United Kingdom you should check to see whether you can use our GPS as it will give you speed information. Do you offer an audio tour guide service on your GPS? No, unfortunately we do not offer an audio tour guide service at this time. I want to be able to access the internet anywhere I go, do you offer a solution? Travel Companion Tablet - This provides unlimited data per day, as well as other useful features you may need when travelling. The fee for hiring Travel Companion Tablet is between £9.99 and £14.99 a day depending on features activated. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the device for the duration of your rental, up to 28 days. If the Travel Companion Tablet is damaged, lost or stolen, you’ll have to pay for a replacement. This is likely to cost from £300.00 on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you. If any Travel Companion Tablet accessories are damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost from £2.00 to £10.00 on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you. Please note: In many countries, including the United Kingdom, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you're driving in. I'm intending to drive along toll roads; do you offer a device to make this quicker and easier for me? No, unfortunately we do not offer any electronic toll charging devices at this time. Winter equipment to rent I'm concerned about the road conditions, do you offer all-weather tyres? No, unfortunately we do not offer all weather tyres at this time. I'm going skiing, do you offer snow chains? No, unfortunately we do not offer snow chains at this time. I'm have brought my own skis with me, do you rent ski racks? No, unfortunately we do not offer ski racks at this time. I've left my hands-free kit behind, do you rent them? No, unfortunately we do not offer hands-free kits at this time. I'm moving items, do you rent blankets? No, unfortunately we do not offer blankets at this time. I'm moving items, do you rent trolleys?Yes, the fee for enting a sack trolley is £8.99 a day. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the sack trolley for the duration of your rental, up to 28 days. Optional extras available to buy I've left my USB charger behind, do you sell them? No, unfortunately we do not sell USB charges at this time. I've left my mobile charger behind, do you sell them? No, unfortunately we do not sell mobile charges at this time. I want to charge my device in the car, do you sell car chargers? No, unfortunately we do not sell car charges at this time. I've left my iPhone 5 cable behind, do you sell them? No, unfortunately we do not sell iPhone 5 cables at this time.
- Fuel and hybrid vehicles Should I bring the vehicle back with a full tank of fuel? Yes if you are renting within the UK Mainland. The vehicle will normally be supplied with a full tank of fuel. You must return it to us with the same amount of fuel it had in it when you picked it up - usually a full tank - as shown on the factory-installed fuel gauge. We recommend you fill up as close to the return location as you can on the return date, and keep the receipt to show us. If you don't return the vehicle with a full tank - and you can't show us a receipt for fuel - we will charge you. In Jersey, Guernsey and the Isle of Man we have different requirements regarding fuel. In Jersey and Guernsey, you must return the vehicle to us with the same amount of fuel it had in it when you picked it up, which is usually a quarter full tank. In the Isle of Man, the vehicle will usually be provided with sufficient fuel to reach a fuelling station, you should return the vehicle with an similar amount of fuel in the tank. We will charge you where the fuel tank of the vehicle, as shown on the factory-installed fuel gauge, is less than these amounts. Fuel Options I plan to travel more than 75 miles and want peace of mind, do you have a fuel option for me? Yes, with Fuel Up Front you pay for a full tank of fuel, based on the manufacturer's stated fuel tank capacity for your vehicle plus our costs of refuelling the vehicle for you. Then you just return the vehicle with whatever's left in the tank (even if it's virtually empty) so long as the engine still runs. How do I calculate the cost of Fuel Up Front? Fuel Up Front is charged at the average fuel price for the UK at the start of your rental period as stated on this EU fuel index: http://ec.europa.eu/energy/observatory/oil/bulletin_en.htm. However, you don't get a refund for any fuel you don't use. Can I get Fuel up Front at any time? No, if you want to take advantage of Fuel Up Front, you must ask for it during the booking process or when you pick up the vehicle. I plan to travel less than 76 miles, do I still need to fill up? Yes, often the fuel gauges still looks "full", so we ask you to fill up the tank near the return location and show us a copy of the receipt. If you don't have time to fill up the tank, or can't show us a receipt, we will apply EZ Fuel to cover our costs of refuelling the vehicle for you. How much is EZ Fuel? Depending on where you're renting, you pay a fixed fee of between £14.40 and £16.70 What are my options if I don't return the vehicle full and haven't bought Fuel up Front? Pay on Return will apply if you have driven more than 75 miles and: Don't buy fuel up front Don't return the vehicle with a full tank How do I calculate the cost of Pay on Return? You pay for fuel based on the factory-installed fuel gauge rounded down to the nearest eighth (1/8) of a tank. This is based on the manufacturer¿s stated fuel tank capacity. We charge between 1.5 and three times the average fuel price at the end of the rental period for the United Kingdom as stated on this EU fuel index. The price per litre will be stated on your rental agreement. .This charge covers our cost of driving to the nearest petrol station at short notice, and potentially delaying the next customer's rental. The price per litre will be stated on your rental agreement plus a processing fee of 27.59 Euro.This charge covers our cost of driving to the nearest petrol station at short notice, and potentially delaying the next customers rental. Electric Vehicles How much battery charge should I return an electric vehicle with? You must return the vehicle with at least a 70% battery charge, or the same % battery charge as it had at time of pick up. What am I charged if I fail to return an electric vehicle with the required 70% battery charge, or the same % battery charge as it had at time of pick up? We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the Pay on Return rate. The amounts charged are set below: Battery Charge Fixed cost (inclusive of VAT) If you return the electric vehicle with 70% or more battery charge. No Cost If you return the electric vehicle with between 11%-69% battery charge. UKL 21.73 If you return the electric vehicle with 10% or less battery charge. UKL 38.36
- Late Return Fee: 10.00 UKL
- What payment cards do you accept?We accept: • American Express (excluding American Express Traveller’s Cheque cards) • Diners cards • Discover cards • Visa credit cards • Visa debit cards • Mastercard credit cards • Mastercard debit cards We don’t accept Visa Electron, Maestro cards, Cirrus cards, JCB cards, any pre-paid cards - even if they carry the Visa or MasterCard logo - or any other cards not listed above. We do not accept Digital Payment Cards. Can I pay by cash? No, regrettably, we are not able to accept cash. In Northern Ireland, credit cards must have available credit, and debit/cheque cards must have available funds to cover the estimated amount of rental charges plus up to GBP 1500 for any incidental charges. Upon collection of the vehicle Avis will require you to leave a pre-authorised deposit of up to GBP 1500 on a credit or debit card to cover collision damage excess, theft, fines, penalties and fuel/electricity charges (as applicable). Avis shall be entitled to withhold all or part of the deposit should we incur any expense as a result of your actions either whilst you were in control of the vehicle, or for any other reasonable administrative costs relating to your rental. If Avis zero excess cover is purchased, pre-authorisation will only be in the amount of the rental, fuel/electricity charges (as applicable) plus GBP 250. Can I get a refund when I have prepaid? When you pre-pay in advance, there will be no refund of the prepaid amount if the car rental is less than the prepaid voucher (e.g. for unused days, where you decide to return the car early). If you return any optional products early and, as a result, your rental no longer meets the requirements for a special offer, you will lose the benefit of that special offer. This may result in a higher overall charge for such products. What happens if I am late in making payment? If you are late in paying us, interest will be calculated at 4% per year above the base lending rate of National Westminster Bank PLC from time to time.
- Public liability insurance is in accordance with the insurance laws of the country. Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance. Information not available at this time, please check at time of rental. Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.
- Unless we agree otherwise, you are only allowed to use the vehicle in: England Scotland Wales Northern Ireland If you want to drive into Republic of Ireland from Northern Ireland, your rental will be subject to a cross border fee of GBP 26.86, and you must agree this with us in advance of travel. Rentals that start in mainland UK cannot be taken into Republic of Ireland (or indeed any other country unless we expressly agree otherwise). Please note that if you are permitted to take the vehicle outside of the United Kingdom, it is your responsibility to make sure you comply with legal requirements applicable in the relevant country/countries you travel in.
- Collision Damage Waiver (CDW) is Optional Customer is liable for full value of the Avis vehicle if Collision Damage Waiver (CDW) is not taken. Purchase of CDW reduces liability to an amount of zero in the event of an accident or loss of use to the Avis vehicle. Theft Protection (TP) is not applicable Note: If you require additional insurance coverage you may purchase locally to reduce/remove the insurance excess. Just ask at the Avis rental desk when you collect your car. Global insurance coverages are always subject to change. Please verify at time of rental. NULL
- Visa and MasterCard debit cards are accepted. We do not accept any pre-paid card even if they carry the Visa or MasterCard logo.