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Luxembourg Findel Airport, 예약

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      전세계영업소찾기 LUXEMBOURG Luxembourg Findel Airport
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      Luxembourg Findel Airport [LUX]

      • 주소:
      • Findel Airport
        Counter Arrival Hall Level -1 Luxembourg
      • 연락처:
      • 352 435171
      • 위치 구분:
      • Airport
      • 영업 시간:
      • 월~금 08:00~21:30 ; 토 08:00~16:00; 일 12:00~20:00
      • 휴무일 운영안내:
      • 2024-12-24(08:00) ~ 2024-12-24(16:00)
        2024-12-25(00:00) ~ 2024-12-25(00:00)
        2024-12-26(08:00) ~ 2024-12-26(16:00)
        2024-12-31(08:00) ~ 2024-12-31(16:00)
        2025-01-01(00:00) ~ 2025-01-01(00:00)
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      • Can I pick up the vehicle from one rental location and return it to another? Yes, some rental locations let you collect the vehicle and any optional extras from one rental location and return them to another. How much is the One-Way fee? The price depends on the rental location. If you want to pick up the vehicle and return it to a different location in the same country, you can expect it to be between 12.00 Euro and 18.00 Euro. If you want to pick up the vehicle in one country and drop it off in another country, you can expect it to be between 60.00 Euro and 6000.00 Euro. How do I get a One-Way rental? You can request a one-way rental when you book or you can ask for it when you get to the rental location. If you asked for a one-way rental when you booked, the fee will be included in your rental price. How much will it cost if I did not request a One-Way rental but return the vehicle to a different location? You will be charged a one-way fee at the pay at location prices available on the day you return the vehicle.
      • Driving Licences Do I need to bring my driving licence with me? Yes. A valid driving license from the renters country of residence must be presented in person at the time of rental. A valid International Driving Permit (IDP) is also required unless the driver has a license which is both: issued by a country within the European Union** and printed in a Roman alphabet. **Exception: a drivers license from these countries is acceptable without accompaniment by an IDP. Australia, Canada, New Zealand, or the U.S. Both forms of documentation must be issued to the same person, in the same name, and presented together at the time of rental. Is there a minimum length I must have held my licence for? Yes. All drivers must held their licence for at least one year prior to the rental pick-up date. If a licence does not show the driver has held it for the minimum period, then they must provide evidence, such as: Previous driving licences Or a letter from their driving licence authority stating that they have held it for this minimum period.
      • How old do I need to be to drive a rental vehicle? To drive our vehicles, you and all of your drivers need to be at least 21 years old for all car groups except for car groups E and G minimum age is 25, car group L minimum age is 30. Must have held a full, valid driving licence for at least 1 year at the start of your rental. A higher minimum age limit may apply to certain vehicles. How do I know if there are minimum age restrictions on my rental? At this location the minimum age is: 21 for car groups A, B, C, D, F, H, I, K, M, N, O, P 25 for car groups E and G 30 for car group L I am under 25; do I need to pay a young driver surcharge? If you or any of your drivers are under 25 when you pick up the vehicle, you will each have to pay a young driver surcharge. The cost for this will depend on where you are picking the vehicle up from but you can expect it to be between Euro 20 and Euro 24 per day, for each driver. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 30 days. Are there any maximum age restrictions? No, so long as you hold a full, valid driving licence for at least 1 year. I am over 80, do I need to provide extra information or pay a senior driver surcharge? No, so long as you hold a full, valid driving licence for at least 1 year.
      • AFTER-HOURS RETURNS Accepted Park & lock the car. Place the completed contract & the keys in the key drop box. Remember to take your personal belongings with you.
      • Do I need to bring my driving licence with me? Yes. A valid driving license from the renters country of residence must be presented in person at the time of rental. A valid International Driving Permit (IDP) is also required unless the driver has a license which is both: issued by a country within the European Union, Australia, Canada, New Zealand, or the U.S. and printed in a Roman alphabet. Both forms of documentation must be issued to the same person, in the same name, and presented together at the time of rental. We do not accept digital driving licenses. Is there a minimum length I must have held my licence for? Yes. All drivers must have held their licence for at least one year prior to the rental pick-up date. If a licence does not show the driver has held it for the minimum period, then they must provide evidence, such as one of the following: Previous driving licences A letter from their driving licence authority stating that they have held it for this minimum period.
      • The prices we give you for optional extras when you book will generally be the price you will pay. Exchange rates or other reasons beyond our control may alter prices. Customers with disabilities I have a disability, do you offer adapted vehicles? No, regrettably, we do not currently offer specially adapted vehicles at this time. I have a disability, do you offer hand controls? No, regrettably, we do not currently offer hand controls or panoramic mirrors at this time. Popular optional extras to rent I have small children, do you offer child seats? Yes, we offer baby, infant, child and boosters seats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos. A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos. In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away. Please note: In Luxembourg , all children must normally use a child car seat until they are 12 years old or 135 cm tall. How much are your child seats? The fee for renting a seat will depend on where you are renting, but you can expect it to cost between 6.00 Euro and 14.00 Euro a day. You will only be charged for a maximum of Euro 92.49 and get to use the seat for the duration of your rental, up to 30 days. If the seat is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost between 100.00 Euro and 300.00 Euro on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you. I am not familiar with the area; can I rent a GPS (satellite navigation system)? Yes, the fee for renting a GPS will depend on where you are renting, but you can expect it to cost between 16.00 Euro and 20.00 Euro a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get to use the GPS for the duration of your rental, up to 30 days. If the GPS is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost between 100.00 Euro and 300.00 Euro on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you. Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are. It is illegal in Spain. If you rent a GPS from us, it won’t give you speed camera information. Do you offer an audio tour guide service on your GPS? No, unfortunately we do not offer an audio tour guide service at this time. I am intending to drive along toll roads; do you offer a device to make this quicker and easier for me? No, unfortunately we do not offer any electronic toll charging devices at this time. Winter equipment to rent I am concerned about the road conditions, do you offer all-weather tyres? Yes, if the rental location you are hiring from is in an area where its illegal to drive without all-weather tyres at certain times of year, the vehicle will automatically be supplied with them and the fee will be included in your rental fee or contract. If any all-weather tyre is damaged, lost or stolen, you will have to pay for a replacement pair. You can expect this to range from around 200.00 Euro to 400.00 Euro on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you. Please give us at least 1 day’s hours notice if your rental does not automatically include all-weather tyres and you want to hire them. If you need them at shorter notice, please call the Reservations team. Not sure if you need all-weather tyres? Please ask a member of our team. I am going skiing, do you offer snow chains? No, unfortunately we do not offer snow chains at this time. I am have brought my own skis with me, do you rent ski racks? No, unfortunately we do not offer ski racks at this time. I have left my hands-free kit behind, do you rent them? No, unfortunately we do not offer hands-free kits at this time. I am moving items, do you rent blankets? No, unfortunately we do not offer blankets at this time. I am moving items, do you rent trolleys? No, unfortunately we do not offer trolleys at this time. Optional extras available to buy I have left my USB charger behind, do you sell them? No, unfortunately we do not sell USB chargers at this time. I have left my mobile charger behind, do you sell them? No, unfortunately we do not sell mobile chargers at this time. I want to charge my device in the car, do you sell car chargers? No, unfortunately we do not sell chargers at this time. I have left my iPhone 5 cable behind, do you sell them? No, unfortunately we do not sell IPhone 5 cables at this time.
      • Should I bring the vehicle back with a full tank of fuel? Yes. The vehicle will normally be supplied with a full tank of fuel. You must return it to us with the same amount of fuel it had in it when you picked it up usually a full tank as shown on the factory-installed fuel gauge. We recommend you fill up as close to the return location as you can on the return date, and keep the receipt to show us. If you do not return the vehicle with a full tank and you can not show us a receipt for fuel we will charge you. Fuel Options I plan to travel more than 120 kilometres, and want peace of mind, do you have a fuel option for me? Yes, with Fuel Up Front you pay for a full tank of fuel, based on the manufacturers stated fuel tank capacity for your vehicle plus our costs of refuelling the vehicle for you. Then you just return the vehicle with whatevers left in the tank (even if its virtually empty) so long as the engine still runs. How do I calculate the cost of Fuel Up Front? Depending on where you are renting, we charge the average fuel price at the start of your rental period as stated on this EU fuel index <a href="http://ec.europa.eu/energy/en/statistics/weekly-oil-bulletin">http://ec.europa.eu/energy/en/statistics/weekly-oil-bulletin</a>. However, you do not get a refund for any fuel you do not use. Can I get Fuel up Front at any time? No, if you want to take advantage of Fuel Up Front, you must ask for it during the booking process or when you pick up the vehicle. I plan to travel less than 120 kilometres, do I still need to fill up? Yes, often the fuel gauges stills look full so we ask you to fill up the tank near to the return location and show us a copy of the receipt. If you do not have time to fill up the tank, or can not show us a receipt, we will apply EZ Fuel to cover our costs of refuelling the vehicle for you. How much is EZ Fuel? Depending on where you are renting, you pay of fixed fee of between 23.00 Euro and 24.00 Euro. What are my options if I do not return the vehicle full and have not bought Fuel up Front? Pay on Return will apply if you have driven more than 120 kilometres and: Do not buy Fuel Up Front Do not return the vehicle with a full tank How do I calculate the cost of Pay on Return? You pay for fuel based on the factory-installed fuel gauge rounded down to the nearest eighth (1/8) of a tank. This is based on the manufacturers stated fuel tank capacity. We charge between 1.5 and three times the average fuel price at the end of the rental period for Luxembourg as stated on this EU fuel index: <a href="http://ec.europa.eu/energy/en/statistics/weekly-oil-bulletin">http://ec.europa.eu/energy/en/statistics/weekly-oil-bulletin</a>. The price per litre will be stated on your rental agreement. This charge covers our cost of driving to the nearest petrol station at short notice, and potentially delaying the next customers rental. Electric Vehicles How much battery charge should I return an electric vehicle with? You must return the vehicle with at least a 70% battery charge, or the same % battery charge as it had at the time of pick-up. What am i charged if I fail to return an electric vehicle with the required 70% battery charge, or the same % battery charge as it had at the time of pick-up? We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the Pay on Return rate. the amounts charged are set out below: Battery Charge Fixed cost (inclusive of VAT) If you return the electric vehicle with 70% or more battery charge. No Cost If you return the electric vehicle with between 11%-69% battery charge. EUR 21.71 If you return the electric vehicle with 10% or less battery charge EUR 38.92
      • What payment cards do you accept? We accept: American Express (excluding American Express Traveller’s Cheque cards) Diners cards Discover cards MasterCard credit cards MasterCard debit cards Avis-issued charge cards We do not accept Maestro cards, Cirrus cards, JCB cards, any pre-paid cards even if they carry the Visa or MasterCard logo or any other cards not listed above. 2 credit cards (one of them must be an American Express or Diners) are required for car groups G, L and N. We do not accept Digital Payment Cards. Can I pay by cash? In some locations we do accept cash but we will need to carry out additional identity, security, driving licence and credit checks and will need to see proof of address. What happens if I am late in making payment? If you are late in paying us, interest will be calculated at 4% per year above the base lending rate of Citibank from time to time.
      • Public liability insurance is in accordance with the insurance laws of the country. Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance. Information not available at this time, please check at time of rental. Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.
      • What countries am I allowed to take the vehicle to? You are only allowed to use the vehicle in the following countries: Andorra Austria Belgium Croatia Czech Republic Denmark Germany Finland France (the European part), Hungary Republic of Ireland Italy Liechtenstein Luxembourg The Netherlands Norway Monaco Poland Portugal Scotland Slovenia Slovakia Spain Sweden Switzerland United Kingdom Wales You are not allowed to use the vehicle in Corsica, the Italian Islands, Melilla, Ceuta, the Spanish Islands, Channels Islands, the Isle of Man or countries not listed above. On the condition of paying the cross border fee set out below when you cross the borders of Luxembourg (as defined above) into one or more of the permitted countries, your rental will be subject to a cross border fee which amount is set out in the tariff conditions available on avis.lu. The cross-border fee will apply only once for the duration of your rental, no matter how many times you cross borders between permitted countries. Please refer to the section 'Where Can You Drive?' in the Rental Conditions for details on costs associated with failure to declare that you are driving the vehicle outside the country of rental. Any country not listed as a permitted country is an unpermitted country. Rentals that start in Luxembourg (as defined above) cannot be taken into an unpermitted country, unless we expressly agree otherwise beforehand. If it has come to our knowledge, at any time, that your rental vehicle has been taken into an unpermitted country without our prior agreement, we may, at our discretion, apply the fee set out in our tariff conditions, and void your selected optional extras where there is a claim (such as roadside assistance) that takes place in an unpermitted country. Please note that if you are permitted to take the vehicle outside of Luxembourg (as defined above), it is your responsibility to make sure you comply with legal requirements applicable in the relevant country/countries you travel in. Can I buy a product to allow me to drive in other countries? No, regrettably, we do not offer any products which enable you to drive in other countries.
      • Damage What products reduce the amount I have to pay if the vehicle is damaged during the rental? If you have Damage Waiver (CDW) and the vehicle, keys, any accessories or any vehicle documents are damaged, the amount you have to pay for the damage will be reduced to the excess stated on your rental agreement for each clearly separate incident of damage meaning you'll pay for the cost of repair or replacement or the excess for each clearly separate incident of damage, whichever is less. In both cases, you will also pay for a damage processing fee of EUR 45 and an on the ground vehicle idle time fee of EUR 37 If you can show the damage was not in any way your fault or due to your negligence, we will refund these costs to you. If you can show the damage was less than we said, we will refund you the difference. How much is the excess? This is stated on your rental agreement, and also in your booking confirmation email, for each clearly separate incident of damage. You can reduce the excess even further by buying an excess reduction product. Please note that if you damage the vehicle on more than one occasion, you must, to the extent the law will allow, pay the excess stated on the rental agreement for each clearly separate incident of damage. How do I get Damage Waiver (CDW)? In most cases, Damage Waiver is provided with the vehicle as standard. If it is included, it will be stated on your rental agreement and in your booking confirmation email. If it is not included, the price depends on the vehicle you are renting and the place you are renting it from. But you can expect it to cost between Euro17 and Euro 50 a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 30 days. Is there an excess reduction product available to reduce my excess further? Yes, Super Cover is an excess reduction product which reduces your excess to zero. The price depends on the vehicle and location but you can expect it to costs between Euro 21 and Euro 26 a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 30 days. Will I need to pay if the windscreen or any other window is damaged? Yes. However, Windscreen Protection reduces the amount you have to pay if the windscreen or any other window is damaged to zero. Windscreen Protection does not cover the damages to the panoramic roof and the rear-view mirrors. How do I get Windscreen Protection? If you have bought Windscreen Protection, it will be stated on your rental agreement. The price depends on the vehicle you are renting and the place you are renting it from. But you can expect it to cost between Euro 2 and Euro 4 a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 30 days. What happens if I damage any optional extras I rent from you? If any optional extras are damaged, you have to pay for the cost of replacement, or their estimated repair costs in addition to the rental fee. Are there any times when the excess would not apply? Yes, the amount you pay will not be reduced if damage was caused by or as a result of: Water or fire damage, that was not your fault. Driving the vehicle without due care and attention Driving or using the vehicle in breach of your contract What do I have to pay if I do not have Damage Waiver? If the vehicle, keys, any accessories or any vehicle documents are damaged during your rental, unless you can prove the damage was not in any way your fault or due to your negligence, you will have to pay: Either the cost of replacement, or the estimated repair costs whichever is cheaper Plus our loss of use Plus an administration fee Where can I find information of damage charges I have paid? If we find damage, we will charge the amount you have to pay to your card. Unless you have asked us to send you a receipt by post or email, you will be able to find details of this payment here http://www.avis.lu/en/your-avis/request-your-invoice Theft What products reduce the amount I have to pay if the vehicle is lost or stolen during the rental? If you have Theft Protection waiver (TP) and the vehicle is stolen, the amount you have to pay will be reduced to no more than the excess stated on your rental agreement meaning you will pay for the cost of repair or replacement or the excess, whichever is less. If you can show the damage was not in any way your fault or due to your negligence, we will refund these costs to you. If you can show the damage was less than we said, we will refund you the difference. If you can show the loss or theft was not in any way your fault or due to your negligence, we will refund these costs to you. How much is the excess? Customer is liable for the full value of the Avis vehicle if TP is not taken. If TP is purchased, customer's liability is reduced to an amount ranging from Euro 850.00 to Euro 1750.00, depending on the car group rented. How do I get Theft Protection waiver? In most cases, Theft Protection waiver is provided with the vehicle as standard. If it is included, it will be stated on your rental agreement and in your booking confirmation email. If it is not included, the price depends on the vehicle you are renting and the place you are renting it from. But you can expect it to cost between Euro 4 and Euro14 a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 30 days. Is there an excess reduction product available to reduce my excess further? Yes, Super Cover is an excess reduction product, which reduces your excess to zero. The price depends on the vehicle and location. What happens if I lose any optional extras I rent from you or if they are stolen? If any optional extras are lost or stolen, you have to pay for the cost of replacement in addition to the rental fee. Are there any times when the excess would not apply? Yes, the amount you pay will not be reduced if the loss or theft was caused by or as a result of: Keys being left in the vehicle Keys being lost or stolen Using the vehicle in breach of the contract What do I have to pay if I do not have Theft Protection? If the vehicle, keys, any accessories or any vehicle documents are lost or stolen during your rental, you will have to pay: The cost of replacement Plus our loss of use, including on the ground vehicle idle time fee If you can show theft was not in any way your fault or due to your negligence, we will refund these costs to you. Where can I find information of theft charges I have paid? If a loss or theft has occurred, unless you can prove the theft was not in any way your fault or due to your negligence, we will charge the amount you have to pay to your card. Unless you have asked us to send you a receipt by post or email, you will be able to find details of this payment here http://www.avis.lu/en/your-avis/request-your-invoice Damage to people and their property What do I have to pay if I injure someone whilst driving? Third Party Liability (TPL) cover is provided with the vehicle as standard. This means that if you have an accident in our vehicle and you injure someone, including any of your passengers, or you damage anything which belongs to them, you will not have to pay any of their costs. Third Party Liability cover does not cover any death or injury suffered by the driver of our vehicle or any damage to personal items in our vehicle. Are there any times when third party liability cover would not apply? If the law requires us to provide you with third party liability cover, the minimum cover required by law will still apply but we, or our insurer, may seek to recover our costs from you if the accident was caused by: By you breaking the contract (for example allowing someone we had not approved drive the vehicle of driving whilst under the influence of alcohol, drugs or any other unlawful substance), By you breaking the law As a result of your negligence or recklessness. What products cover the driver of the vehicle? Personal Accident Insurance (PAI) covers the driver of the vehicle persondriver of the vehicle in the event of an accident, and in addition the luggage and personal belongings of the driver of the vehicle in the event of damage, theft or loss. PAI provides the following benefits: A maximum of 100,00 Euro in the event of death, loss of limbs or or eyes or permant total disability. A maximum of 25,000 Euro towards emergency medical expenses related directly to the accident, with an excess of 70 Euro per claim Luggage and personal belongings up to 2000 Euro per vehicle - excluding any items you rented through us, (again, there are conditions, within the limit of 250 Euro per item and with an excess of 75 Euro per vehicle), provided that such luggage and personal belongings were in the luggage compartment, in the roof box or in the glove box of the vehicle. In addition, in case of theft, a statement of theft should be reported to the police within 48 hours. Such statement of theft shall necessarily contain the exhaustive list of stolen items which would be considered to determine any possible compensation Who provides Personal Accident Insurance? Personal Accident Insurance is underwritten by AIG Europe Limited. You will need to agree to their terms and conditions. Our agent, SCA retains 20% of the price you pay after insurance premium tax has been deducted, as commission. How do I get Personal Accident Insurance? If you've bought Personal Accident Insurance, it will be stated on your rental agreement. Can I increase my cover and reduce my excess? Yes, you can purchase our Super Personal Accident Insurance (SPAI) insurance which increases your cover, reduces your excess to Euro 50 per claim, and provides the following enhanced benefits: A maximum of 200,000 Euro in the event of death, loss of limbs or eyes or permanent total disability. A maximum of 50,000 Euro towards emergency medical expenses related directly to the accident, with an excess of 70 Euro per claim Luggage and personal belongings up to 6,000 Euro per vehicle - excluding any items you rented through us (again, there are conditions, within the limit of 350 Euro per item), provided that such luggage and personal belongings were in the luggage compartment, in the roof box or in the glove box of the vehicle. In addition, in case of theft, a statement of theft should be reported to the police within 48 hours. Such statement of theft shall necessarily contain the exhaustive list of stolen items which would be considered to determine any possible compensation. Expenses for replacing locks up to 750 Euro Additional travel expenses up to 750 Euro. Is Super Personal Accident Insurance available when renting any vehicles? Yes, you can buy Super Personal Accident Insurance not matter what vehicle you rent. How do I get Super Personal Accident Insurance? If you've bought Super Personal Accident Insurance, it will be stated on your rental agreement. What will you pay if I do not have Personal Accident Insurance? If the driver of the vehicle is involved in an accident and is injured or dies, no compensation will be possible through us. If any personal items in the vehicle are damaged, lost or stolen, their repair or replacement will not be borne by us. For information, passengers are considered third parties and would benefit from the third party liability cover provided with the vehicle as standard. Protection packages I want to buy more than one protection product, can I get a protection package? Yes, we offer a variety of protection packages: Super Cover includes Super CDW, Super TP and WDW. The price depends on the vehicle and location but you can expect it to costs between Euro 20 and Euro 29 a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 30 days. Complete Protection Package includes Super CDW, Super TP, Windscreen Protection, Super Personal Accident Insurance and Roadside Assistance Plus. The price depends on the vehicle and location but you can expect it to costs between Euro 28 and Euro 50 a day. If you rent the vehicle for more than 10 days, you will only be charged for a maximum of 10 days and get cover for the duration of your rental, up to 30 days. Third party protection products I have bought a protection product from an external provider, can I use it? If you decide to buy cover from someone else, you will have to pay our full costs. You will need to make a claim with the external provider to get your money back. It is your responsibility to ensure you understand the terms of any cover you buy from an external provider and for any claim you make. We are unable to help you with your claim. NULL
      • Visa debit cards and MasterCard debit cards are accepted. Any prepaid cards, even if they carry the Visa or MasterCard logo are not accepted at check-out. May only be used at check-in.