Sundsvall Central Station, 예약
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- If you want to pick up the vehicle and return it to a different location, an additional fee will be payable. If you asked for a one-way rental when you booked, the fee will be included in your total rental price. If you didn't ask for a one-way rental when you booked and you want to return the vehicle to a different location in the same country, you can expect to pay an additional fee of between 400.00 SEK and 7,500.00 SEK. If you didn't ask for a one-way rental when you booked and you want to return the vehicle to a different location, in a different country, the fee is determined on the day you return the car plus an administration fee will apply, this varies by location/country. Drop offs at a different location One-way rentals must be agreed with us in advance. Please contact us if you would like to understand what additional fee will apply to a one-way rental in circumstances where it didn't form part of your original rental agreement. If you did not request a one-way rental but return the vehicle to a different location, you will be charged a one-way fee at the 'pay at location' prices available on the day you return the vehicle.
- How old do I need to be to rent a vehicle? To drive our vehicles, you and all of your drivers need to be at least 19 years old and have held a full, valid drivers license for at least 1 year at the start of your rental. A higher minimum age limit may apply to certain vehicles. I'm under 25, do I need to pay a young driver surcharge? No, so long as you hold a full, valid driving license for at least 1 year. In the event of damage, an additional excess of SEK 2500.00 applies if the driver is under 25 years old. Are there any maximum age restrictions? No, so long as you hold a full, valid driving license for at least a year.
- Do I need to bring my driving licence with me? Yes. All drivers must bring all parts of their valid driving licence with them. They must bring both their driving licence and either an international driving licence or an official English translation, by a notary, of their driving licence for any of the following situations: The driving licence was issued in a non-European country The driving licence was issued in a non-Roman alphabet like Arabic, Greek, Russian, Hebrew or Japanese. We do not accept digital driving licenses. Is there a minimum length I must have held my licence for? Yes. All drivers must have held their licences for at least 1 year. If a licence does not show the driver has held it for the minimum period, then they must provide evidence, such as one of the following: Previous driving licences A letter from their driving licence authority stating that they have held it for this minimum period.
- The prices we give you for optional extras when you book will generally be the price you will pay. Exchange rates or other reasons beyond our control may alter prices. Customers with disabilities I have a disability, do you offer adapted vehicles? No, regrettably, we do not currently offer specialty adapted vehicles at this time. I have a disability, do you offer hand controls? No, regrettably, we do not currently offer hand controls or panoramic mirrors at this time. Popular optional extras to rent I have small children, do you offer child seats? Yes, we offer baby, infant, child and booster seats. A baby seat is typically suitable for a child from birth to 12 months old and weighing no more than 13 kilos. An infant seat is typically suitable for a child aged 9 months to 4 years old and weighing between 9 and 18 kilos. A child seat is typically suitable for a child aged 4 to 11 years old and weighing between 15 and 36 kilos. A booster seat is typically suitable for a child aged 8 to 11 years old and weighing between 20 and 45 kilos. In some rental locations, we may arrange for a third party to fit the seat for you. But remember, it is always your responsibility to check the seat is fitted correctly before you drive away. Please note: In Poland, all children must normally use a child car seat until they're 12 years old or 135 cm tall. How much are your child seats? The fee for renting a seat will depend on where you're renting but you can expect it to cost between 100.00 SEK - 400.00 SEK per day. If the seat is damaged, lost or stolen, you will have to pay for a replacement. This is likely to cost between 500.00 SEK and 3500.00 SEK on top of the hire fee. If you are a consumer and if you can make it probable that the damage was not in any way your fault or due to your negligence, you are not liable for such costs. I'm not familiar with the area; can I rent a GPS (satellite navigation system)? Yes, we offer a couple of products which provide satellite navigation systems: GPS - Device the fee for renting a GPS will depend on where you’re renting - but you can expect it to cost 80 SEK a day. If you rent the vehicle for more than 10 days, you’ll only be charged for a maximum of 10 days and get to use the GPS for the duration of your rental, up to 31 days. If the GPS is damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost between 500 SEK and 1500 SEK on top of the hire fee. If you are a consumer and if you can make it probable that the damage was not in any way your fault or due to your negligence, you are not liable for such costs. Travel Companion Tablet - This provides a GPS service as well as other useful features you may need when travelling. The fee for hiring Travel Companion Tablet is 200 SEK a day. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the device for the duration of your rental, up to 30 days. If the Travel Companion Tablet is damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost from 3200 SEK on top of the hire fee. If you can show the damage or loss was not in any way your fault or due to your negligence, we will refund this cost to you. Please note: In some countries, it is against the law to use a GPS that tells you where speed cameras are. If you plan to travel outside Sweden, you should check to see whether you can use our GPS as it will give you speed information. Do you offer an audio tour guide service on your GPS? No, unfortunately we do not offer an audio tour guide service at this time. I want to be able to access the internet anywhere I go, do you offer a solution? Yes, we offer a couple of products which provide access to the internet. Mobile Wi-Fi devices - This provides 500MB data per day. We provide this service on behalf of a third party - so you will need to read and agree to separate terms and conditions with them. We'll give you these terms and conditions at the rental location. How much does Mobile Wi-Fi cost? The fee for hiring mobile Wi-Fi will depend on where you're renting - but you can expect it to be 125 SEK a day. If the mobile Wi-Fi device is damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost from 500.00 SEK to 1500.00 SEK on top of the hire fee. If you are a consumer and if you can make it probable that the damage was not in any way your fault or due to your negligence, you are not liable for such costs. If the mobile Wi-Fi device, the sim card or any mobile Wi-Fi accessories are damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost from 500.00 SEK to 1500.00 SEK on top of the hire fee. If you are a consumer and if you can make it probable that the damage was not in any way your fault or due to your negligence, you are not liable for such costs. Travel Companion Tablet - This provides 1GB data per day, as well as other useful features you may need when travelling. The fee for hiring Travel Companion Tablet is 200 SEK a day. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the device for the duration of your rental, up to 31 days. If the Travel Companion Tablet is damaged, lost or stolen, you’ll have to pay for a replacement. This is likely to cost from 3200 SEK on top of the hire fee. If any Travel Companion Tablet accessories are damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost from 25 to 120 SEK on top of the hire fee. If you are a consumer and if you can make it probable that the damage was not in any way your fault or due to your negligence, you are not liable for such costs. Please note: In many countries, it is illegal to drive while using a handheld mobile phone, tablet or other communications device. It is your responsibility to drive safely and according to the laws of the country you’re driving in. Winter equipment to rent I'm concerned about the road conditions, do you offer all-weather tyres? Yes, if the rental location you're hiring from is in an area where it's illegal to drive without all-weather tyres at certain times of year, the vehicle will automatically be supplied with them-and the fee will be included in your rental fee or contract. I'm going skiing, do you offer snow chains? No, unfortunately we do not offer snow chains at this time. However all our cars come with studded winter tyres as required by law. I have brought my own skis with me, do you rent ski racks? Yes, some rental locations offer ski racks. You can expect to pay between 175.00 SEK and 625.00 SEK a day to rent a Ski Rack from us. If you rent the vehicle for more than 10 days, you'll only be charged for a maximum of 10 days and get to use the ski rack for the duration of your rental, up to 31 days. Ski racks can't be fitted to all our vehicles, so you may need to upgrade if you need one. This may increase the price of the vehicle and any excess you have to pay. If the ski rack is damaged, lost or stolen, you'll have to pay for a replacement. This is likely to cost between 1250.00 SEK and 9000.00 SEK on top of the hire fee. If you are a consumer and if you can make it probable that the damage was not in any way your fault or due to your negligence, you are not liable for such costs. Please give us at least 24 hours notice if you want to hire a ski rack. If you need it at shorter notice, please call the Reservations team. I've left my hands-free kit behind, do you rent them? No, unfortunately we do not offer hands-free kits at this time. I'm moving items, do you rent blankets? No, unfortunately we do not offer blankets at this time. I'm moving items, do you rent trolleys? No, unfortunately we do not offer trolleys at this time. Optional extras available to buy I've left my USB charger behind, do you sell them? No, unfortunately we do not sell USB charges at this time. I've left my mobile charger behind, do you sell them? No, unfortunately we do sell mobile charges at this time. I want to charge my device in the car, do you sell car chargers? No, unfortunately we do sell car charges at this time. I've left my iPhone 5 cable behind, do you sell them? No, unfortunately we do sell iPhone cables at this time.
- Fuel charges - traditional fuel (diesel or petrol) and hybrid vehicles Returning the vehicle Unless you agreed a different refuelling option (see below), you must return the vehicle to us with the same amount of fuel it had in it when you picked it up usually a full tank as shown on the factory-installed fuel gauge or automatically logged in respect of connected cars. We recommend you fill up as close to the return location as you can on the return date and keep the receipt to show us. If you don't return the vehicle with a full tank and you can’t show us a receipt for fuel we will charge you. Refuelling options Fuel Up Front - this option allows you to pay for a full tank of fuel, based on the manufacturer's stated fuel tank capacity of your vehicle plus our costs of refuelling the vehicle for you. Then you just return the vehicle with whatever's left in the tank (even if it is virtually empty) so long as the engine still runs. Depending on where you are renting, we charge the average fuel price at the start of the rental period as stated on this EU fuel index: http://ec.europa.eu/energy/observatory/oil/bulletin_en.htm This is only available where you have added it as an option at booking stage, or asked to add it to your rental prior to you collecting the vehicle. If you have added this option, the cost will be on your Rental Agreement Form. However, you don't get a refund for any fuel you don't use. Pay on Return -You will be required to pay for fuel so as to ensure that the vehicle has the same amount as when you collected it (this is automatically logged and is calculated to the nearest litre). If you are renting any other traditional fuel or hybrid vehicle, you will be required to pay for fuel so as to ensure that the vehicle has the same amount as when you collected it based on the factory-installed fuel gauge rounded down to the nearest eighth (1/8) of a tank (costs are based on the manufacturer's stated fuel tank capacity). We charge the average fuel price at the end of the rental period as stated on this EU fuel index: http://ec.europa.eu/energy/observatory/oil/bulletin_en.htm The price per litre will be stated on your Rental Agreement Form plus a 50% processing fee. This charge covers our costs of driving to the nearest petrol station at short notice, and potentially delaying the next customer rental. Electric Vehicles How much battery charge should I return an electric vehicle with? You must return the vehicle with at least a 70% battery charge, or the same % battery charge as it had at the time of pick-up. What am i charged if I fail to return an electric vehicle with the required 70% battery charge, or the same % battery charge as it had at the time of pick-up? We charge a fixed amount dependent on the battery life showing on the factory-installed battery gauge. This is the Pay on Return rate. the amounts charged are set out below: Battery Charge Fixed cost (inclusive of VAT) If you return the electric vehicle with 70% or more battery charge. No Cost If you return the electric vehicle with between 11%-69% battery charge. SEK 363.00 If you return the electric vehicle with 10% or less battery charge SEK 518.00 Charging Solution Yes, when renting electric cars, a service called Northe is included. Northe brings together several charging operators in one solution. The solution can be used voluntarily by using the charging chip attached to the car key. With the charging chip, the electric car is charged at the charging stations associated with Northe, at market price plus an administration fee of 25%. If the charging key is not returned at the end of the tenancy, a fee will be charged. The customer will be responsible for all charging that is carried out until the lease is finally closed. This means that if the car is handed over outside opening hours, or in other ways which mean that there is a period of time between handing over and until the charging pad is in our possession, then the renter is liable for any consumption. If you would like further information, please contact one of our rental offices.
- No Show Policy If you fail to rent and do not cancel your passenger car reservation there will be a fee of SEK 750. You must cancel your van reservation at least 7 days prior to the rental to avoid a fee of 50% of estimated rental charges. If you fail to cancel your van reservation we will charge the entire amount of estimated rental charges.
- What payment cards do you accept? We accept:American Express (excluding American Express Traveller's Cheque cards), Diners cards, Visa credit cards, Visa debit cards, MasterCard credit cards, MasterCard debit cards, Avis-issued charge cards. We don't accept Visa Electron cards, Maestro cards, Cirrus cards, JCB cards, any pre-paid cards even if they carry the Visa or MasterCard logo or any other cards not listed above. We do not accept Digital Payment Cards.
- Public liability insurance is in accordance with the insurance laws of the country. Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance. Information not available at this time, please check at time of rental. Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.
- You are only allowed to use the vehicle in the below countries with prior approval from the Avis rental location you picked the vehicle up from: Austria Andorra Belgium Czech Republic Denmark Finland France Germany Italy Liechtenstein Luxembourg Monaco Netherland Norway Poland Portugal San Marino Spain Sweden Switzerland If approval to travel to the above is granted a fee may apply. Please note that there are some vehicles which are not permitted to drive to some of the above countries, please contact the reservations team for further information. Travel to the following countries for all vehicles is not permitted: Albania, Azerbaijan, Bulgaria, Bosnia and Herzegovina, Croatia, Faroe Islands, Greenland, Belarus, Cyprus, Estonia, Georgia, Great Britain, Greece, Hungary, Iceland, Ireland, Kazakhstan (KZ), Kosovo (RKS), Latvia, Lithuania, Malta, North Macedonia, Moldova, Montenegro, Romania, Russia, Serbia, Slovakia, Slovenia, Turkey, Ukraine, Balearic Islands, the Canary Islands, Corsica, Crete, Sardinia and any country outside continental Europe. Any infringement or non-compliance with any of the above provisions shall entitle Avis Budget Group to terminate the rental agreement without notice or to withdraw from the rental agreement. Claims for compensation by the renter are excluded in such a case. Avis budget groups’ entitlement to compensation for any damage incurred as a result of the violation of any of the above provisions shall remain unaffected. Please note that if you are permitted to take the vehicle outside of Sweden it is your responsibility to make sure you comply with legal requirements applicable in the relevant country/countries you travel in. Cross Border Fee: On the condition of paying the cross border fee set out below when you cross the borders of Sweden (as defined above) into one or more of the permitted countries, your rental will be subject to a cross border fee of 300.00 SEK per day with a maximum charge of 6,000.00 SEK per rental. The cross-border fee will apply only once for the duration of your rental, no matter how many times you cross borders between permitted countries. Please note that the charge of Cross border Fee does not apply for driving inside Scandinavia (Denmark, Norway & Finland). Please refer to the section ‘Where Can You Drive?” in the Rental Conditions for details on costs associated with failure to declare that you are driving the vehicle outside the country of rental. Any country not listed as a permitted country is an unpermitted country. Rentals that start in Sweden (as defined above) cannot be taken into an unpermitted country unless we expressly agree otherwise beforehand. If it has come to our knowledge, at any time, that your rental vehicle has been taken into an unpermitted country without our prior agreement, we may, at our discretion, apply a fee of 300.00 SEK per day and void your selected optional extras where there is a claim (such as roadside assistance and additional insurance) that takes place in an unpermitted country. Please note that if you are permitted to take the vehicle outside of Sweden (as defined above), it is your responsibility to make sure you comply with legal requirements applicable in the relevant country/countries you travel in. Avis right to compensation for any damage resulting from a breach of any of the above provisions remains unaffected.
- Damage Waiver In most cases, Damage Waiver is provided with the vehicle as standard. If it is included, it will be stated on your Rental Agreement Form (and in your booking confirmation). Damage Waiver reduces the amount you pay for each clearly separate incident of damage if the vehicle is damaged (or the amount you pay to replace any keys, accessories or vehicle documents that are lost, stolen or damaged). The amount you pay for each clearly separate incident of damage will be the lower of a) the applicable cost payable under the Theft, Loss, and Damages Policy; or b) the excess stated on your Rental Agreement Form. On most rates the CDI and TP is included in the rates. The price for CDI and TP is 25-29% of TMI (time, milage & insurance). Note that CDI and TP are alwasy sold together. Super Damage Insurance (SCDI) Eliminates the Excess Normally between SEK 140.00 and SEK 160.00, Liability Insurance (LI) Mandatory Liability insurance for all vehicles, covers damage to property or third parties caused by the driver with the car. The excess in the event of accident is 3,500.00 SEK. Excess elimination of Liability Insurance (LI), costs 30.00 SEK per day. Windscreen Protection Reduces the amount you have to pay if the windscreen or any other window is damaged. Cannot be purchased separatley, it is included in SDCI.
- Visa and MasterCard debit cards are accepted.